About CoolSense

The B COOL website is owned and run by Coolsense and all online sales are now done on www.bcool.co.za

Our Mission:

To import and supply cost effective and reliable products to the HVAC&R industry. Our main focus is on control systems, compressed air products, condensate pumps and some other industry related products. We are always looking for new and interesting products to sell on our website and welcome any ideas and suggestions. Please contact us if you are a supplier and would like us to sell your products.

Are you a OEM? Contact us for a pricing structure that will beat our competition.

Deliveries:

We use a range of couriers depending on the product and the final destination. Typically if you order a product in the morning you should have it by the next afternoon. Holidays and weekends do cause delays. Delivery options and costs will appear during your check out process, and you will also have an option of collecting from us. Currently we cannot process deliveries online outside South Africa. If you are based outside of South Africa please e mail us to arrange a quotation to your destination.

 

Payment:

We accept credit/debit card payments as well as an EFT option or direct deposit. Please take note that the order will only be released once the payment has been cleared and is reflecting in our account.

 

Returns:

In the event of any non electronic product being faulty we will gladly exchange or refund it if it returned to us within 7 days of purchase, complete, original condition and in original packaging. Unfortunately with electronics there are no returns, but feel free to contact us to discuss what went wrong and find a solution.